We acted for Mr A in bringing a claim against his landlord, Onward Housing. The Claimant had been complaining of damp and mould in both his living room and his bathroom.

The Claimant had previously concluded another housing disrepair claim which was resolved in or around May 2018. Unfortunately following on from the conclusion of that case, it transpires that the repairs that were carried out were not adequate. Regrettably, the same problems have arisen once again. The Claimant complained on multiple occasions by telephone and email and the landlord had still failed to rectify the situation, an incredibly frustrating situation.

After Mr A came to us for help we got a Chartered Surveyor out to attend the property. His professional report made the consequences of the inadequate repairs very clear. Eventually the Defendants agreed to carry out the repair works we had been requesting and they also agreed to pay the Claimant compensation in the sum of £2,400.00.

The end of a long saga of inconvenience and disrepair and a great result for our client.