Case Study

9 year old Sam was living in a rented property with her parents and siblings. When they moved in the carpet was in a poor state. Their landlord said to rip it up and the carpet would be replaced. After doing so, Sam’s mother called a few times to ask when it would be done and warn that the floorboards were loose. Nothing was done. Sam tripped on a floorboard and fell onto a protruding nail, causing a gash to her knee.

The landlord denied that they were told of the problem and even denied Sam’s family were in the property at the time of the incident; even saying her family had left the property in a very poor state. We issued proceedings against the landlord and got statements from neighbours to confirm that they were in the property. We sent the statements to the landlord who originally rejected our first offer to settle, but eventually a figure was agreed which included damages for Sam’s injuries and the deposit money paid by her mum which had been withheld when they left the property.

Have a question for May?

May Atkinson, our specialist in housing disrepair, is a good starting place to assess your case and to get the ball rolling with claiming the compensation to which you may be entitled. You can contact her directly using the details below or, alternatively, use the fast track ‘Can I Claim?’ button at the top and bottom of this page. There’s nothing to lose and everything to gain.

T: 0800 954 0243

E: may.atkinson@irvingslaw.com