Author: Romilly Houghton

Care Home Injury Team

Here at Irvings, we have a dedicated team of specialist solicitors who will be on hand every step of the case to offer both assistance and also our expertise and we will fight to secure the maximum amount of compensation.

Sinead Woods

Senior Associate

‘Ashamed’ care home boss suspended from nursing

At Irvings Law, we believe everyone deserves safe, dignified care. Recent headlines, like the BBC and Liverpool Echo’s report on Cressington Court Care Home, powerfully remind us why.

The former manager, Clare Sullivan, has been suspended from nursing after a damning CQC inspection. The home was rated “inadequate” and put into special measures, revealing shocking failures:

What Went Wrong? A Glimpse into Inadequate Care:

  • Malnutrition & Dehydration Risk: Residents faced severe risks, with one losing over six stone.
  • Neglect in Personal Care: Some residents went unbathed for up to four weeks.
  • Safety Compromised: Fire doors failed, emergency call bells weren’t maintained, and drug audits were missed.
  • Falls Unaddressed: Inadequate responses to unwitnessed falls put residents at further risk.
  • Managerial Failures: Admissions included failing to properly change catheters.

Mrs. Sullivan herself expressed shame, acknowledging the “heartbreaking” reality for families when trust in care is shattered. While challenges exist in care, they never excuse a failure to provide basic safety and dignity.

Read full BBC article here>>

Your Loved One Deserves Justice. We Can Help.

This case highlights the critical need for accountability in care. At Irvings Law, we specialize in clinical negligence, particularly when care homes fail their residents.

If you have concerns about the care a loved one received – whether it’s repeated falls, neglect, or medication errors – don’t hesitate.

Contact us for confidential advice on 0800 954 0243, 0151 475 1999 or info@irvingslaw.com.

We’re here to help you seek the justice and compensation they deserve.

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