Elderly Resident Suffers Fatal and Painful Consequences Following Care Home Failures

Background

Irvings Law represented the daughter of an elderly man who brought a claim on behalf of his estate after serious care home failings led to prolonged pain, delayed medical treatment, and ultimately contributed to his death. The had been admitted to the care home following a fall—placing him at a high and foreseeable risk of further falls.

Despite this, the care home failed to implement adequate falls prevention measures, properly review risk assessments, or update his care plan. After a fall, he complained of significant pain but was not referred for urgent medical assessment for several days. When he was eventually admitted to hospital, he was diagnosed with a fractured hip and required surgery. His condition deteriorated thereafter, and he sadly passed away.

A safeguarding investigation substantiated neglect and acts of omission, including delayed medical attention, inadequate monitoring, and failures in record-keeping and risk management.

Representation

Irvings pursued a negligence claim against the care home, arguing that it failed to adequately assess and manage the resident’s high risk of falls, update care plans in response to deteriorating mobility, seek timely medical treatment following a serious fall, and properly document and communicate incidents. It was contended that these failures caused unnecessary pain, loss of mobility, and contributed to his decline and death.

Resolution

On behalf of the estate, Irvings Law successfully negotiated a settlement of £17,000 in damages, reflecting the pain and suffering endured by the resident and the care home’s admitted failures.

This case underscores the critical importance of effective falls prevention, prompt medical intervention, and ongoing monitoring of vulnerable residents.

Contact Irvings

Irvings Law are specialists in handling claims involving care home neglect and injury and are committed to fighting neglect in care homes and securing financial compensation for victims of care home neglect.

Has your loved one been injured as a result of neglect or injury in a care home?

How much will it cost me?

We act on a “no win – no fee” basis. If your claim is successful, the costs are paid by the Defendant. If the claim is not successful, you do not pay our costs.

Have an Enquiry?

For more information, please visit the care home injury compensation page of this website. Or you can contact Irvings for a no obligation confidential chat by telephone on 0151 475 1999 or use our free phone number 0800 954 0243 and talk to our specialist care home injury team. Alternatively, you can submit your enquiry to us by email to info@irvingslaw.com.