Frank was horrifically injured at work when his foot became trapped in a lift, resulting in the partial amputation of his foot. He had approached a high street firm in London to help him make a claim, but after two years there was no progress; no medical examination, rehabilitation support or anything. That was when Frank contacted Irvings.

We took the case over and got things moving quickly. Within 4 months, Frank was medically examined, we correlated his medical records and had issued proceedings. We even got him seen by specialists for a prosthesis and special shoe-ing; make his life a bit easier.

We had an engineer look at the lift and even HSE was prosecuting against the employer as well. The defendants (Frank’s employer.) came up with excuses as to why the accident wasn’t their fault; like Frank wasn’t supposed to be helping on that particular day doing that particular task; etc. Despite there being a clear defect with the lift, the defendants still attempted to argue that the accident was the Frank’s fault which, of course, was rejected.

Soon after these investigations, we had a meeting and reached a settlement on the case. The result was £350,000 settlement and being under 40, Frank would now have coverage for his prosthetic and a sum for future loss of earnings, as he also has a wife and two children to support.

Frank was very appreciative of our help. We had the case 18 months and achieved 10 times as the London firm. Not just pleased with our speed, Frank was happy he could pick up the phone and chat with me about his case anytime. We are happy with the results of this case and wish Frank and his family the best for the future.